I am having trouble with a cash back offer.

Please select the issue you are having.

I am having trouble adding an offer to my card
- We’re sorry to hear that you’re having trouble adding an offer to your card. Please make sure that the credit card number is correct and you are using an eligible card.
  
  If you have general questions about claiming or redeeming an offer on Twitter, please check out our FAQ.
  
  Were you able to resolve your issue?
- Yes
  - Great!
- No, these recommendations do not resolve my issue.
I claimed an offer and made an eligible purchase with my registered card, but I did not receive a credit on my online card statement.
- We’re sorry you are having trouble with an Offer. It may take a few days before the credit appears on your online card statement.
  
  Please confirm that based on the terms of your offer (as seen in your confirmation email), your purchase was for at least the minimum amount, made at a time/day when the offer was valid and was paid for by one of your registered cards.
  
  If you have general questions about claiming or redeeming an offer on Twitter, please check out our FAQ.
  
  Were you able to resolve your issue?
- Yes
  - Great!
- No, these recommendations do not resolve my issue.

Where are you experiencing this issue?

Confirmation Code

Can be found in the confirmation e-mail you received after claiming your offer

Name of the Merchant

Please provide the date of your purchase

Please provide the amount of your purchase

Last 4 digits of credit card used on purchase

Name on credit card

Your name as it appears on the credit card used.

Please provide any additional information

Security reminder: Do not include private information (address, home phone) in this request. Never include your password.

Your information

Full name

Twitter username

@

Your email

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Phone number (optional)

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