Issue #650: Our application cannot access Direct Messages

Since a few hours we started receiving this error for all our clients: "This application is not allowed to access or delete your direct messages" when trying to access any DM-related URI. We didn't change anything and we are using these tokens since a long time, with the same permissions (which include read-write DMs).

And there's another problem: I tried to regenerate an access token for one of the accounts using the application, but I got the exact same token back and the issue persists. The page asking me to confirm if I want to give the application access was saying that the app will be able to access my DMs.

The application name is Dimelo SMCC and it belongs to the @dimelo account (can't access the account at this moment to give the app id).

Updates

  • We're looking into this issue. It appears to effect API v1.1 more so than API v1.
  • A resolution for the issue is currently finishing roll out. This also addresses tweets being addressed with the source as "API" -- it may take a bit more time for the fix to be fully realized.