This ticket is being revised to cover a wide variety of Tweet Button counting related issues currently under active resolution by Twitter's engineering teams.
This ticket covers cases where Tweet Button counting has become inaccurate or erratic in the following ways:
* Counter starts at "2"
* Counter stays at "0"
* Counter reports an unusual or extremely high number
Our engineers are overhauling a number of the subsystems involved in this counting to be more robust and less prone to these anomalies. When their work is done, the canonical record we have of these Tweet Counts will be re-played against the new system and the reported numbers will return to their accurate representations of how many times a specific URL has been tweeted or retweeted on Twitter.
Updates
- 2012-02-09 Engineers are currently working to retool the counting apparatus that will house & serve these counts. We don't yet have an ETA as to when this work will be complete and the counts replayed but will update this ticket as soon as it is known.
- 2012-05-29 After months of preparation, the Tweet Button architecture has been migrated to a more stable configuration. As a result, some Tweet counts that were formerly higher than actually represented in Tweets will diminish to more accurate numbers. Likewise, Tweet counts that were lower than the number of represented tweets in the wild should increase to more proper accounting. We're leaving the ticket open for a few more days to continue investigating reports of inaccuracies.
- 2012-06-26 Now that this has been vetted and no major discrepancies or issues have been found, we're resolving this ticket. Please open a discussion thread if you're having trouble getting the Tweet Button to count URLs for your site. Keep in mind that counts are not updated instantaneously and are heavily cached.