# (Plesk for Linux) Tracking Email Delivery

Содержание

In Plesk for Linux, you track the status of emails sent from a specific website to make sure that they were delivered, or to learn about the reasons for non-delivery. You can also resend non-delivered emails, or remove them from the mail queue to stop further delivery attempts, all from a single interface.

In this topic, you will learn how to see the status of outgoing emails for an individual domain, and also how to either manually resend emails that were not delivered on the first attempt, or remove them from the mail queue.

## Prerequisites and Limitations

The email delivery tracking feature is only available in Plesk for Linux, and only if either Postfix or Qmail is used as the SMTP server.

To use the feature, the free Log Browser extension must be installed. The extension is included in the «Recommended» preset, but if it is not installed on your Plesk server, you can install it from the Extensions Catalog.

## Monitoring the Status of Outgoing Emails

To keep track of the status of the outgoing emails, you can see the list of all outgoing emails.

To see the list of outgoing emails for a website:

1. Log in to Plesk.

2. Откройте страницу Сайты и домены и найдите необходимый домен.

3. Go to the «Mail» tab, and then click Track Email Delivery.

4. Click Refresh to update the list of outgoing emails.

You can now see the entire list of outgoing emails for the chosen website, regardless of their status.

Примечание

If you are looking for specific emails (such as emails with a specific status, or those with a specific recipient or sender), you can use search and/or apply filters to the list to find them.

For any outgoing email, you can see every mail log entry related to that email, for example, to better understand why the email could not be delivered.

To see the mail log entries related to a specific email:

1. Log in to Plesk.

2. Откройте страницу Сайты и домены и найдите необходимый домен.

3. Go to the «Mail» tab, and then click Track Email Delivery.

4. Click Refresh to update the list of outgoing emails.

5. Locate the email in question, using search and/or applying filters to the list as necessary.

6. Click the icon.

You can now see every mail log entry related to the email in question.

For outgoing emails that were not delivered on the first attempt, you can try to resend them manually, or remove them from the mail queue, stopping any further delivery attempts.

To resend a specific undelivered email or remove it from the queue:

1. Log in to Plesk.

2. Откройте страницу Сайты и домены и найдите необходимый домен.

3. Go to the «Mail» tab, and then click Track Email Delivery.

4. Click Refresh to update the list of outgoing emails.

5. Locate the email in question, using search and/or applying filters to the list as necessary.

6. Click the icon to resend the email. Or, click the icon, and then click Confirm to remove it from the mail queue.

Depending on the option you chose, Plesk will either attempt to resend the email in question, or remove it from the mail queue.